How to Define Your Company’s Core Values? Free Essay Example

An organization’s core values are its guiding principles on how to attain their mission, vision, goals, and objectives. Its core values are what support the vision, shape the culture and reflect what a company values (Smith, 2016).  An organization’s core values lay out their underlying values and beliefs in the attainment of their objectives. BGHMCEMPC in its continues effort to come up with a good and applicable written manual for the cooperative, the workers had identified and come up with three components in its core values.

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These are Service, Integrity, and Teamwork.

Service – Quality customer service is a vital factor required for a successful business.  In this customer-driven market, where competition is becoming stiffer  and critical deadlines are rife, No one can think of business growth without exceptional customer service. A number of organizations underestimate the vital of customer satisfaction, while laying the foundation of their business. So they focus on the quality of services, organizational infrastructure but often overlook the fact that it is consumers who can make/ break a business.

Top 11 Best Benefits of Good Customer Services

1. Successful Business Strategies,
2. Good Public Publicity,
3. Better Morale,
4. Higher Profits,
5. Consumer Satisfaction,
6. Increased Responsibility,
7. Employee Motivation,
8. Satisfied Shareholders,
9. Saving Money,
10. Reduced Risk of Business Failures and
11. Increased Efficiency

Since BGHMCEMPC is under a medical institution, the essence of service is not new to them. Members of this cooperative does not only understand service but it is a part of their everyday lives. They live and breath service. Another factor contributing to why BGHMCEMPC embodies service is that it is also under the government.

Being a public hospital makes all its workers public servants. As public servants they are expected to serve the public before serving one’s self (bayan muna bago sarili). With all these, it isn’t surprising to see service as one of their core values to help them not forget their identity. Also as a proof, On January 2017 BGHMC was named as an ISO 9001:2015 institution.In 2018, President of the Philippines Rodrigo Duterte signed into law Republic Act 11084 on October 3, increasing the bed capacity of BGHMC from 500 to 800.

The second component is integrity. Cooperatives are based on the values of self-help, self-responsibility, democracy, equality, equity, and solidarity. In the tradition of their founders, cooperative members believe in the ethical values of honesty, openness, social responsibility and caring for others. Earl Nightingale once said that integrity is the seed for achievement and according to Charles Stone there are 8 Benefits of Integrity in Life and Leadership such as It protects us. (May integrity and uprightness protect me because my hope is in you. Ps 25.21), It gives us confidence. (The man of integrity walks securely. Prov 10.9), It helps us make better decisions. (?The integrity of the upright guides them. Prov 11.3), It reflects well on the Lord. (I know, my God, that you test the heart and are pleased with integrity. 1Chr. 29.17 ), It sets you apart from others. (these four come from John Maxwell), It creates trust in others, It gives staying power and It extends influence. Integrity is a virtue that never fails. BGHMCEMPC highly values integrity as one should always do as he says. A person of integrity is a person of character. More than wanting to achieve a lot as a cooperative BGHMCEMPC wants to achieve it in the right way. When members have integrity, problems such as mismanagement of funds, corruption, and greed are avoided.

The third component of BGHMCEMPC’s core values is teamwork. Steve Job said “Great things in business are never done by one person; they are done by a team of people.” ProofHub Feb 20, 2018 Top 11 Benefits of Teamwork in Workplace 1. Fosters creativity and learning, 2. Idea generation, 3. Share the workload, 4. Gaining new perspective, 5. Makes work more fun, 6. You get to play to your strengths, 7. Brings in various personality types, 8. Better service and 9. Boosts Productivity. BGHMCEMP admit the importance of effective teamwork in the workplace. As the work tasks are becoming more and more challenging, promoting effective teamwork in the workplace is the best-chosen strategy and core value. They believe that they can do more when they work as a team. Teamwork is also acknowledging that each one is equally important and that everyone has a responsibility in the cooperative. As BGHMCEMPC endeavors to move forward, it seeks to move forward with service, integrity and teamwork.