NU HRM2101 Final Exam 2015 (New) Perfect Answer

QuestionQuestion 1In order to be included in positive organizational behavior, a construct must:be atheoreticalhave reliable and valid measuresbe traitlikebe a physiological resource capacityNone of the above2 pointsQuestion 2Quid pro quo harassment is associated with?legitimate powercoercive powerinformation powerreferent powerAll of the above2 pointsQuestion 3Gandhi, Eleanor Roosevelt, and Nelson Mandela would all be striking examples of which type of leadership?ParticipativeSupportiveAuthenticDemocraticNone of the above2 pointsQuestion 4Briefly explain Goleman’s dimensions of emotional intelligence.10 pointsQuestion 5Explain the role of personality traits and mood states in emotional processing.Question 6How can managers implement empowerment?Question 7According to Bowen and Lawler, which of the following statements is true regarding levels of empowerment?Traditional production-line firms do not empower their employees.Fairly substantial involvement is found in organizations that employ suggestion programs and quality circles.Moderate involvement is found in organizations where jobs are designed so that employees can employ a variety of skills and have a great deal of autonomy.High involvement is found in those organizations where personnel share information and work together to solve problems and complete tasks.None of the above10 pointsQuestion 8What is the key to using reward power?2 pointsQuestion 9 What is a perfected theory of learning? Does such a theory exist?Question 10The Ohio State Study factors have been identified as being task or goal orientation and recognition of _____ and relationships.group needsorganizational needsorganizational goalsindividual needsNone of the above2 pointsQuestion 11The strength and frequency of classically conditioned behaviors are determined mainly by the frequency of the eliciting:achievementsstimulusresponseabilities.All of the above2 pointsQuestion 12How does Pathgoal differ from Fiedler’s contingency model?Question 13List the capabilities that people use to initiate, regulate, and sustain their behavior according to the social cognitive theory.10 pointsQuestion 14Which of the following statements is true regarding PsyCapIt focuses on human capital i.e. knowledge, skills, abilities, and experienceIt is a first-order core constructIt was found to be positively related to desired organizational citizenship behaviorsIt was found to be more stable than recognized personality traitsNone of the above2 pointsQuestion 15Define psychological capital or PsyCap.10 pointsQuestion 16Negative reinforcement _____ and _____ behavior by the threat of the use of an undesirable consequence or the termination or withdrawal of an undesirable consequence.weakens; decreasesneutralizes; stopsstrengthens; increasessubjugates; preventsNone of the above2 pointsQuestion 17In which type of leadership, identified by the path-goal theory, does the leader ask for and use suggestions from associates but still makes the decisionSupportive leadershipParticipative leadershipDirective leadershipAchievement-oriented leadershipNone of the above10 pointsQuestion 18_________________power does not depend on the relationships with others but rather on the position or role that the person holds.ReferentRewardExpertLegitimateNone of the above2 pointsQuestion 19The characteristics of a punished person usually include all of the following except:permanently change for the better.uptightnessanxiousness..resentful of the punisherNone of the above2 pointsQuestion 20Define, explain optimism explanatory style.10 pointsQuestion 21Groups of people who work interdependently with shared purpose across space, time, and organization boundaries using technology to communicate and collaborate are called:traditional collocated teamssame-location teamsface-to-face teamsvirtual teamsNone of the above2 pointsQuestion 22Explain baseline measure as an O. B. Mod step.Question 23What are 4 informal roles found in work groups?Question 24Which among the following is a guideline prescribed by Lyubomirsky for developing and sustaining happiness?Set moderate goalsLimit one’s social connectionsLive for the futurePractice gratitudeNone of the above10 pointsQuestion 25Which among the following statements is true regarding general self-efficacy?It is highly variable depending on the task.It is cognitively processed by the individual before any effort is expended.It is like a personality trait.It is a propinquity.None of the above2 pointsQuestion 26Describe 4 aspects that compare and contrast the differences between work groups and teams.2 pointsQuestion 27If feedback includes the following: ready to be received, not understood, restates major points, and is reliable and valid, it is said to be?SupportiveObjectiveEffectiveValuedNone of the above2 pointsQuestion 28According to the overall contingency model of power, in order for the internalization process to work, the agent must have this type of power and be relevant.Expert or legitimate powerCoercive or referent powerExpert or reward powerLegitimate or reward powerNone of the above2 pointsQuestion 29According to Kerr and Jermier’s substitutes and neutralizers for leadership, which among the following can be considered as an organization characteristic that can substitute for instrumental leadership?FormalizationInflexibilityLeader physically isolated from subordinatesLow position power of leaderNone of the above2 pointsQuestion 30Define authentic leadership.Question 31Briefly discuss two different definitions of “group dynamics.”Question 32What are the specific differences between classical and operant conditioning?Question 33Describe Type A employee characteristics, behaviours.Question 34Identify what the roots of Classic Exchange theory are and what the theory proposes.Question 35All of the following are ways to use groups to enhance satisfaction and performance except having groups charged with selection, training, and rewarding of membersdistributing resources on a group rather than an individual basisensuring there is no intergroup rivalryorganizing work around intact groupsAll of the above2 pointsQuestion 36Explain the role of social persuasion as a source of information for self-efficacy.Question 37What the guidelines for progressive discipline are as explained in the text?Question 38Which of the following is a capability identified under the social cognitive theory that people use to initiate, regulate, and sustain their behavior?ExclusionHindsightTheoretical learningSelf-regulationAll of the above2 pointsQuestion 39These studies gave the primary group the impetus toward a broader understanding as compared to what was initially limited to a socializing group.The ERG theoryThe Hawthorne studiesThe Two-factor theoryThe Hierarchy of Needs theoryNone of the above10 pointsQuestion 40Explain 4 of the factors that influence the degree to which organizations are more political rather than rational.Question 41What are 3 dysfunctions of groups and teams? Briefly define or explain each.Question 42Which of the following is characteristic of a team as compared to a work group?The team’s purpose is the same as the organization’sThe team encourages open-ended, active problem-solving meetingsThe team measures effectiveness indirectlyThe team discusses, decides, and delegatesNone of the above10 pointsQuestion 43Paralanguage is viewed as including what 5 qualities among others?Voice qualityVoice characteristicsVoice qualifierVocal segregates2 pointsQuestion 44List 3 guidelines to help overcome the negative impact that organizational politics can have on the ethics of an organization.Question 45Briefly summarize the findings of the Ohio State Leadership studies.2 pointsQuestion 46Pharmaceutical companies and manufacturers of health care products often lobby on issues such as healthcare reform and patent protection. What type of a political strategy are these companies following?Constituency building strategyInformation strategyFinancial incentive strategyFinancial incentive strategyNone of the above2 pointsQuestion 47Some of the research on contingency approaches to power shows that the greater the professional orientation of group members, the greater relative strength _____ power has in influencing them.ExpertcoercivereferentinformationNone of the above2 pointsQuestion 48According to Warren Bennis, one cannot be a great leader without greatcharismainfluenceauthorityfollowersAll of the above2 pointsQuestion 49The strength and frequency of operant conditioned behaviors are determined mainly by theachievements.stimuluscontrastsconsequencesAll of the above2 pointsQuestion 50What are 4 of the competencies that are related to leadership effectiveness?

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