Second Harvest Food Bank of Metrolina


Second Harvest Food Bank of Metrolina

Second Harvest Food Bank of Metrolina was started in 1981. They serve as a distribution warehouse and branch that supplies grocery items to charitable agencies that assist people in need. Their mission is to feed hungry people by soliciting and distributing food and household items through partner agencies. The agency works to educate people in the community about the nature of and solutions to the problem of hunger. Second Harvest operates of a 501©3 with twenty core staff members. The organization also provides training, technical assistance, and hunger education to other agencies that they partner with. They current serve 14 counties in North Carolinas and 5 in South Carolina (About Us: Second Harvest Food Bank of Metrolina, 2017).

Strategic Human Resource Management

Strategic planning is the process of creating guidance for the future activities and use of human capital of an organization. Human resource planning should be developed from the organizations overall strategic plans. According, to the US Office of Personnel Management there are five steps to the workforce planning model, they are: developing a strategic direction, analyze the workforce, develop an action plan, implement the action plan, and monitor evaluate, and revise the plan (Pynes, 2013). Based on the size of the organization and the lack of a human resources personnel on staff I it leads me to believe that their HR functions are outsourced in its entirety. In looking at the mission statement I feel the HR strategic plan should be centered around maintaining knowledgeable human capital equipped to address the changing hunger needs of the community.

Workforce Changes

Like with many smaller non-profit organizations, Second Harvest relies heavily on the skills and knowledge of their volunteers. In 2016 they there were approximately 87,000 volunteers who contributed over 264,304 hours, accounting for $3.5 million in labor cost (About Us: Second Harvest Food Bank of Metrolina, 2017). In looking creating the strategy and looking at ways to address reduced workforce, furloughs, hiring freezes, and reduction in force, Second Harvest can look to their volunteers and their skills to address those needs. They can post specific volunteer request for the skills they need during the hours needed. In most organizations there is a retirement process which normally requires at least a 30-day notice before retirement so the organization can use that time to do some succession planning or knowledge transferring to train someone else on that individuals job. This is a great employee development opportunity and potential promotion for someone in the organization. It is also an opportunity to get a new view on organizational processes and procedures. Organizations rather for profit or not experience times of pay freezes. This serves as an opportunity for leadership to work closely with their human resource business partners to find other creative ways to reward and recognize employees that are low or no cost. There is the opportunity to allow leaders to be fully engaged with employees learning those things that motivate them and also getting their input on those things beside money that serve as motivators. Organizations expect equal or greater levels of productive with no monetary incentive. This is a time that often sparks innovation and creativity.

The hardest change to address was pay freezes. It never feels good to have to tell someone that they will not get a raise and hearing it even harder. Many people work because they have to not because they want to and money serves as a primary motivator. Many people work for non-profits because of their passion to give back and take pay as a means to support themselves and their families. We have an economy where the cost of living increases every year and inflation makes it nearly impossible to afford items that were once attainable. In my opinion money or the lack of can be a very touchy subject.

About Us: Second Harvest Food Bank of Metrolina. (2017, December 4). Retrieved from Ssecond Harvest Food Bank of Metrolina:

Pynes, J. E. (2013). Human Resources Management for Public and NonProfit Organizations. San Francisco: Jossey-Bass.