Small Business Workbook Free Essay Example

Type of Business

Briefly explain the type of business you are using. For example: if it is a caf?, what products do you sell to customers? Does it include take away? Does it cater to customers with dietary needs? Etc.

It is a service which will provide different style of catering services with innovative vision and unique presentation.

Vision Statement

Add your Vision Statement here.

To be a leading provider of quality, convenience and customer service by offering the best variety within any budget and bulid perfect relationship with our customers.

Mission Statement

Add your Mission Statement here.

To build an outstanding reputation that we exceed in every service with provide unmatched creative cuisine.

Location

You need to identify where the small business is located, the population and brief demographics of the area.

My catering business aims mainly at the target audience of meals consumed on the premises, liquor and other beverages. There are many suitable location such as according to Australian bureau of statistics New South Wales accounted for the highest share of key business activity – business counts, income and employment – followed by Victoria and Queensland.

New South Wales accounted for 36.3% (5,603) of all cafe, restaurant and catering services business.

More than a quarter (27.4% or 4,222) of businesses were located in Victoria and less than one-fifth (18.4% or 2,845) in Queensland. New South Wales accounted for just under a third of all income (32.2% or $4,407.7m), while Victoria accounted for 24.7% ($3,379.2m) and Queensland 18.2% (2,490.7m) of total income.The Australian Capital Territory accounted for 3.

3% ($448.9m) of total income while Tasmania and the Northern Territory accounted for 1.3% and 1.1% respectively. New South Wales accounted for just under a third of all employment (30.4% or 59,435people), while Victoria had over a quarter (26.7% or 52,223 people) and Queensland one-fifth (20.4% or 39,903 people).

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Number of Staff and Position

You need to identify how many staff you are employing. Are they casual, full time, or part-time? You also need to identify what position they are employed as. Remember, you are the owner & manager. What are your duties?

The staff employed for catered events varies with each job, based on the event’s guest count, level of formality and degree of complexity. Although the number of employees needed for an event may fluctuate, most catered events require particular employees. For my small catering business there are many positions are required to run my business. Chef are kept always on the priority list when the thought click in our mind to handle this business. In the starting days of running business hire to cooks is a great idea as the one is part time and another is full time. That’s why they keep balancing to each other when the other is busy on their work. The event planner meets with the client in order to determine his needs for the event. As the business owner, you may want to fulfill this role. The supervisor ensures that the wait staff and cooking staff complete tasks in a timely manner. Servers bring food to the guests and may refill water, tea, coffee and other beverages. Their role is based primarily on the type of event. In event alcoholic beverages are served, plan on having one bartender for every 50 guests. Busboys clear the tables, although your servers may be able to handle this job if the event is more intimate.You may need additional employees to set up and tear down the event.

Choose any two (2) of the topics by ticking the box then work them out below. Remember to reference your findings.

Ethics: Focus to be on the Practical Steps to Ethical Decision Making – (Lecture 4, Chapter 4)

Organisational Culture: how you would apply the ‘visible artefacts’ (surface level) (Lecture 2, Chapter)

Specific Environment: Select two specific environments – (Lecture 2, Chapter 3)

Innovation: Why it is important to your business. Provide two examples – (Lecture 3, Chapter 7)

Sustainability: Identify and explain sustainable activities your business could adopt – (Lecture 3)

General Environment: Select two general environments – (Lecture 2, Chapter 3)

SWOT Analysis: Consider the strengths and weaknesses of your business – (Lecture 2, Chapter 6)

Administrative Management Approach – Henri Fayol: Identify and apply 3 of the 14 principles to your business (Lecture 5, Chapter 2)

Specific Environment Task environment or specific environment refers to the forces and institutions outside the organization with which an organization interfaces in the course of conducting its business. Such forces and institutions are directly relevant to the achievement of the organizational goals because they have direct and immediate impact on decisions and actions of managers. The specific environment ofeach organization IS unique and changes with conditions. The important constituents of task environment ate: customers, suppliers, competitors, and Pressure Groups.

Customer and clients:- Customers and clients of an organization refer to those individual and organizations that purchase its products and services. Organizations exist to meet the needs of customers through which they eam large sum of profits. But these customers possess potential uncertainty to an organization success because of their changing tastes, preferences, lifestyle etc. Therefore various organizations are making efforts to improve the quality of their products and services, stay close with the customers, listen to the customers about their needs etc.

Supplier:- Organizations need different resources such as raw materials, goods and services etc to conduct their operations. Therefore they purchase these resources from various individuals and organizations known as suppliers.

The general environment is the larger environment within which the task environment is embedded.The general environment is remoteand less easy to shape than the task environment, but it is no less important.The factors and conditions (such as economic, legal, political, and social circumstances) that generally affect everyone in an industry or market in more or less similar manner.

Technology factor:-Technology has touched every aspect of the dining experience for both the customer and restaurateur.Modern technology is affecting absolutely everything as the world comes to rely on accessibility and mobility the restaurant industry is no exception. Most restaurants turn to either a website or social media (or both) to stay in touch with patrons. Depending on the country you are in, QR codes are appearing everywhere·even on receipts. Restaurant guests are able to check into restaurants on their smartphones. Rather than contact a friend to let them know where they are, people are now logging into Facebook or Foursquare and finding friends according to where they last were.

Economy factor:- There are many economic factors that have a bearing on this industry and how fast food and the economy relate.One of the redeeming qualities of fast food is that it is insanely cheap. It isn’t classy or especially healthy or even something anyone would be proud of eating on a daily basis, but it is cheap. Sometimes, when a recession hits, fast food chains will merge to protect and increase their profits as well as to gain a bigger share of the consumer market. When price is no longer a concern, fast food restaurants typically need to expand their offerings. In 2011, McDonald’s beat their 2009 sales by $1.5 billion, simply because they added new items to their menu, like smoothies.

Reference List

Specific Environment:-

1. Chameleon, K. (2019). Retrieved 25 August 2019, from General Environment:-
2. Kokemuller, N. (2019). Retrieved 25 August 2019, from Kokemuller, N. (2019). The Effects of Environmental Factors on Small-Scale Business. Retrieved 25 August 2019, from