Troubleshooting tool

View a step-by-step video tutorial on Windows troubleshooting. Visit the following website, which hosts a variety of videos on Windows troubleshooting topics:

Link to choose TOPIC: (Links to an external site.)

SELECT A TOPIC from the list that interests you. View the video for that topic, and if possible, try out the troubleshooting tool illustrated in the video. troubleshooting tool

Finally, write a 2 paragraph (4 sentences each paragraph) report you can share with your colleagues that answers questions such as the following:

  • What is the purpose of the tool illustrated in the video? What problem(s) does it solve?
  • How does a support specialist access the tool? Describe the steps.
  • Describe how the tool indicates that either a possible problem exists or that none exists.

Use file extension:  .doc   OR    .docx